Cookies Policy

Cookies Policy


1.         Data Protection and Privacy Commitment

2.         Cookies Policy and Data Protection Policy

3.         Contact Points

4.         Concept of Cookies

5.         Cookie Categorizations

6.         Purpose categories of Cookies

7.         Categorisation of Cookies by Placing Party

8.         Categorisation of Cookies by Lifetime

9.         List of Cookies - Presentation

10.        Cookie List - Description - site

11.        Acceptance of the use of Cookies

12.        Configuration of Browsers

13.        Privacy Applications

14.        Changes to Cookie Policy

15.        Exercise of Rights

16.        Incident Reporting

17.        Suggestions, Complaints or Grievances

18.        Data Protection Officer

19.        Permanent Security Contact Point

20.        Data Processing Information Sheet

21.        Version and Date of Cookie Policy


1.Commitment to Data Protection and Privacy

The Cookies or Connection Testimonials Policy governs the processing of data, including personal data, of users ("User" or "Users"), collected in connection with the use of the websites or applications through Cookies, by Ascenza, with the fiscal number 503463060, as the entity in charge of processing, hereinafter referred to as "Ascenza Corporate”.

This Cookie Policy informs you of the types of Cookies used by Ascenza Corporate on its website accessible via the link, excluding other sites that may have specific Cookie Policies.

It is possible to choose the types of Cookies that may be downloaded to your internet access device (computer, mobile phone, tablet, etc.) through the privacy settings in the options of the internet browser used (hereinafter referred to as "browser").


2.Cookie Policy and Data Protection Policy

This Cookies Policy should be read by the User in conjunction with Ascenza Corporate general Personal Data Protection Policy, accessible to the User via the link


3.Points of Contact

For any questions regarding the Cookie Policy, you may contact Ascenza Corporate through the following contact points:

  • Email Address:
  • Postal Address: Headquarters - Edificio Lumnia, Rua António Mega Ferreira, N.º 61 - 5B 1800-424 Lisboa - Portugal
  • Telephone Contact: +351 213 222 750


4.Concept of Cookies

Cookies are small information files placed by the websites that the User visits and which are stored in the navigation system ("browser") of the device used to access the internet (for example, the computer or mobile phone). These files help the websites to memorise information about the visit and facilitate the next visit, maintaining the actions and preferences of Users for a certain period, maintaining, or recognising the User's name, the language in which they wish to browse the sites or other settings, as well as personalising the User's experience through specific content or even allowing the collection of information about the use of the websites.


5.Categorisations of Cookies

Cookies can be classified considering three major categorisations, according to:

  • Their purpose.
  • The entity placing them; and
  • Their lifetime or retention period.


6. Cookie Categorisation as to Purpose

Considering their purposes, Cookies are classified as follows:

(a) Necessary Cookies - have a functional nature and are necessary to ensure the functioning of the website and/or to ensure the provision of functionalities that are requested by the User. as well as also to save your preferences regarding navigation on it, whenever you use the same device and so request.

(b) Analytical Cookies - these are of an accessory nature and collect statistical information for the purposes of analysing the use of the site and managing visitor relations, measuring interactions with the advertisements presented.

(c) Personalisation Cookies - these are accessory cookies that are not necessary for the functioning of the website and, while improving its performance, allow the personalisation of the user's browsing experience.

(d) Advertising cookies - these are accessory, seeking to make advertising more attractive to users and advertisers, through the selection of advertising based on the user's choices, to improve reports on campaign performance and enhance the display of ads that the user has already seen or marked as relevant.


7.Categorisation of Cookies as to the Entity placing them

Considering the entity that is responsible for placing the Cookies, these are classified as follows:

(a) Own Cookies - Cookies that are sent to the User's device through equipment or domains managed by Ascenza Corporate and from which the service requested by the User is provided.

(b) Third-party Cookies - are sent to the User's device from a device or domain managed by a third-party entity over which Ascenza Corporate has no control, in which situation the third-party entity may possibly process the data collected without Ascenza Corporate having the ability to configure its operation.


8.Categorisation of Cookies as to the Lifetime Period

Considering the lifetime period of Cookies, they are classified as follows:

(a) 'Session' Cookies - temporary Cookies that are normally deleted when the User leaves the website that generated them.

(b) 'persistent' Cookies - these are Cookies that remain on the User's device until a certain date, at browser level, and are used each time the User visits the site again.


9. Cookies List – Introduction

The following types of Cookies may be used on this website:

a) strictly necessary Cookies.

b) analytical Cookies.

c) advertising Cookies.


10.Cookie List - Description - website

Cookie Domain Description Duration Type
cookieyes-consent CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. 1 year Necessary
_gid Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day Analytics
_gat_UA-* Google Analytics sets this cookie for user behaviour tracking. 1 minute Analytics
_ga_* Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days Analytics
_ga Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 1 year 1 month 4 days Analytics
_fbp Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. 3 months Analytics


11. Acceptance of the use of Cookies

It is not possible for websites to operate without functional Cookies that are strictly necessary, and the User is obliged to accept their use. Regarding other types of Cookies, the User is free to consent to their use.

We always request the prior and express consent of the User, except where the placement of certain Cookies is strictly necessary to provide the service that you have expressly requested or to provide access to a particular functionality of that service, such as access to reserved areas, access to specific functionalities or pages, etc.

12. Browser Configuration

Browsers allow individualised control of the Cookies stored on their device, as well as their immediate deletion if the User wishes to stop allowing the local storage of Cookies. 

Any User can change the settings of their browser to block the installation of Cookies or to notify them each time a Cookie is set. 
For more information on how to perform "Private Browsing or No-logging" and efficient Cookie management please refer to

You should be aware of the consequences of deactivating Cookies, as this may have an impact on the functioning of the respective websites, as the settings panel of most modern browsers does not offer a level of detail that allows Users to disable only those Cookies that are not strictly necessary for the use of the websites visited.

13.Privacy Applications

On websites, devices or equipment that offer this type of functionality, the User may have a higher control over their Cookies using free privacy protection applications that are available on various online platforms - some examples of such applications are, among others, the following:

  • Ghostery;
  • Privacy Possum;
  • Cookie AutoDelete;
  • etc.


14.Changes to the Cookies Policy

Ascenza Corporate reserves the right, freely and at any time, without prior notice and with immediate effect, to change, add or revoke, in part or in full, this Cookie Policy. 

All changes shall be immediately disclosed on the Communication Channels of the organisation, and Users may access the information and depending on the specific type of cookie in question, consent, in an informed manner, to its use, or proceed to withdraw the consent previously granted, through the configuration of the browsers.


15.Exercise of rights

Users may, as holders of personal data, at any time, exercise their data protection and privacy rights, namely the rights to withdraw consent, access, rectification, erasure, portability, limitation, or opposition to processing, under the terms and with the limitations set out in the applicable rules.
Any request for the exercise of data protection and privacy rights should be addressed, in writing, by the respective holder, to the email address of Ascenza Corporate Data Protection Officer or be submitted through the Form for the Exercise of Rights accessible at any service point.


16. Incident Reporting

Ascenza Corporate has implemented an incident management system in the scope of data protection and information security.

Should any User wish to report the occurrence of any situation of personal data breach, which causes, in an accidental or illicit manner, the destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or subject to any other type of processing, they may contact the Data Protection Officer, by email at or use the general contacts of Ascenza PT.

Ascenza Corporate Data Breach Incident Reporting Form is also accessible at any service point.


17.Suggestions or Complaints

Users may submit suggestions on technical or organisational measures that they consider most appropriate to improve data protection and privacy conditions, by email to the Data Protection Officer at Ascenza Corporate.
Users also have the right to lodge a complaint, either by registering the complaint in the Complaints Book or by filing a complaint with the supervisory authorities - in the latter case, they may submit a petition or complaint directly to the national Supervisory Authority through the available contacts CNPD.


18. Data Protection Officer

Ascenza Corporate has appointed a Data Protection Officer, whose contact points are as follows:

  • Email address:
  • Postal address: Data Protection Officer, Ascenza S.A. - Edificio Lumnia, Rua António Mega Ferreira, N.º 61 - 5B 1800-424 Lisboa - Portugal


19.Permanent Security Contact Point

Ascenza Corporate has implemented a Permanent Security Contact Point for the purpose of managing information security and cyberspace security incidents.
Should any User, Service Recipient or User wish to report the occurrence of an information security incident or a cyberspace security incident, they may contact Ascenza Corporate Permanent Point of Contact through the following communication channels:

  • Telephone: (+351) 265 710 444.
  • E-mail:

An Information Security or Cyberspace Security Incident Reporting Form is available at any service point of Ascenza Corporate, and may also be requested by email, by request to the Permanent Contact Point.

20.Data Processing Information Sheet

For more detailed information on the Processing of User Data by Cookies, please contact the Data Protection Officer at


21.Version and Date of Cookie Policy

Date: 18 April 2023
Version: 2023.04
To view previous Versions of the Cookie Policy, please contact the Data Protection Officer via email at